Privacy policy
Last updated: January 21, 2026
This Privacy Policy explains how Rottenberg Rachel BV (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or services.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Belgian data protection laws.
1. Company Details
Company name: Rottenberg Rachel BV
Registered address: Appelmanstraat 25, 2018 Antwerp, Belgium
VAT (BTW): BE 0550.990.781
Email: support@josetti-jewellery.com
2. Information We Collect
When you interact with our website or services, we may collect the following types of personal data:
Contact details: name, email address, phone number, billing/shipping address.
Order details: products purchased, order history.
Payment information: processed securely via Stripe. We do not store your full payment card details.
Technical data: IP address, browser type, device information, cookies (see Section 8).
Communications: messages you send us via email, forms, or live chat.
3. How We Use Your Data
We use your personal data for the following purposes:
To process and deliver your orders.
To provide customer support.
To manage payments securely via Stripe.
To comply with legal obligations (e.g. tax and accounting).
To improve our website and services.
To send updates, promotions, or newsletters (if you have consented).
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Contractual necessity: to fulfill your order and provide services.
Legal obligation: to comply with tax and accounting requirements.
Legitimate interest: to improve our services and prevent fraud.
Consent: for marketing communications and cookies (where required).
5. Sharing of Data
We do not sell your personal data. However, we may share it with:
Payment processors (Stripe) to handle secure transactions.
Shipping providers to deliver your orders.
Service providers (IT, hosting, analytics) who support our operations.
Authorities where required by law.
All third parties are required to handle your data securely and in compliance with GDPR.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated above, or as required by law (e.g. tax and accounting regulations).
Customer and order records: up to 7 years (legal obligation).
Marketing data: until you withdraw consent.
Technical/cookie data: see Section 8.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of access – to request a copy of your personal data.
Right to rectification – to correct inaccuracies in your data.
Right to erasure – to request deletion of your data (where legally possible).
Right to restrict processing – to limit how your data is used.
Right to data portability – to receive your data in a structured, machine-readable format.
Right to object – to processing based on legitimate interests or for marketing.
Right to withdraw consent – where processing is based on your consent (e.g. newsletters).
To exercise these rights, contact us at: support@josetti-jewellery.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Ensure proper functionality of the site.
Analyze usage to improve performance.
Enable marketing and personalization (only with consent).
You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy [add link if separate].
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
Payment details are encrypted and processed securely via Stripe.
10. International Transfers
We primarily process your data within the European Economic Area (EEA). If data is transferred outside the EEA (e.g. by service providers), we ensure appropriate safeguards such as EU Standard Contractual Clauses are in place.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Rottenberg Rachel BV
Empire Shopping Center, Shop 37
Appelmanstraat 25, 2018 Antwerp, Belgium
Support@josetti-jewellery.com
VAT (BTW): BE 0550.990.781